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Deliveries and returns

How about deliveries abroad?
We are happy to deliver your order abroad. Please, consider, however, that in certain instances not only an increased delivery charge applies, but also costs for customs and VAT may be added. This will be done according to the respective regulations of the country the goods are sent to.

Where can deliveries be made to?
Delivery to your chosen address. We will happily deliver your order to an address of your choosing. Please give us your personal details and address details, together with a telephone number, so that we can contact you should any difficulties arise. We deliver to the following countries: Croatia, Chzech Republic, Denmark, Estonia, Finland, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Malta, Norway, Portugal, Romania, Russian Federation, Slovakia, Slovenia, Spain, Tunisia, Turkey, Ungarn.

Where can I find the statutory Right of Withdrawal Form?
You can find a model Right of Withdrawal Form under Terms and Conditions at https://www.ullapopken.eu/en/termsandconditions. Or, in Right of Revocation explanation at www.ullapopken.eu/en/withdrawal.

How do I revoke a contract of purchase?
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To exercise the right of withdrawal, you must inform us Popken Fashion GmbH, Customer Support, Am Waldrand 19, 26180 Rastede of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form (Download here), but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.